ROSS Controls' web site utilizes a traffic tracking service, provided by HitBoxProfessional (www.websidestory.com), to gather information about visitors to our web site. However, this service is not used to capture personalized individual information. The information gathered is purely statistical in nature and helps us to determine usage of our site and how to improve content. For example, the number of times a certain web page is "hit", how many pages viewed per visit, country of origin, type of operating system, screen resolution, type of content viewed, etc. are the kinds of information gathered.

We also utilize forms for our customers to contact us by e-mail through our site. Personal information is required for use of these forms as this is necessary for proper fulfillment of customer requests. This information is not gathered by the tracking service. However, we do use this contact information in our own databases. ROSS Controls does not sell our contact information, but we do occasionally pass on contact information to our distributor partners.

If you have questions about our policies regarding customer information, please contact us.

Also if you have questions regarding the privacy policies of the HitBox service please click here.